---
title: Accessing the Owners' Centre
description: The Owners’ Centre is an online portal that will allow you secure access to your Crane Points statement, ownership assets, general documents and your own individual documents such as your Membership Application, Rental Pool Agreements and Resale Agreements.
---

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1. [What are Crane Points](https://info.thecrane.com/en-gb/what-are-crane-points?hsLang=en-gb)
2. [Getting started](https://info.thecrane.com/en-gb/what-are-crane-points/getting-started?hsLang=en-gb)

# Accessing the Owners' Centre

Within two weeks of becoming an owner, you will receive an email invitation to the Owners’ Centre from  [members@thecrane.com](mailto:members@craneresorts.com).

The Owners’ Centre is an online portal that will allow you secure access to your Crane Points statement, ownership assets, general documents and your own individual documents such as your Membership Application, Rental Pool Agreements and Resale Agreements.

For quick access, bookmark this link:  [https://owners.craneresorts.com](https://owners.craneresorts.com/). 

![Captura de pantalla 2026-03-11 a la(s) 5.37.17 a.m.](https://info.thecrane.com/hs-fs/hubfs/Captura%20de%20pantalla%202026-03-11%20a%20la(s)%205.37.17%20a.m..png?width=670&height=335&name=Captura%20de%20pantalla%202026-03-11%20a%20la(s)%205.37.17%20a.m..png)

**Changing your password**

On initial login, you will be prompted to change your temporary password. This can be done by clicking *“Your Account”* in the upper right hand corner and selecting *“Change Password”*.

**Updating your profile**

You can also review and update your profile information at any time once you are logged into the system, selecting *“Member Profile”* from the drop-down menu in *“Your Account”*

Please note that name changes may not be processed through this web site.  Any name changes on account will need to be requested through The First National Trust Company (FNTC) in the Isle of Man.  You may contact [members@thecrane.com](mailto:members@craneresorts.com) for further information on this process.

- [Getting started](https://info.thecrane.com/en-gb/what-are-crane-points/getting-started?hsLang=en-gb)
- [FAQs](https://info.thecrane.com/en-gb/what-are-crane-points/faqs?hsLang=en-gb)
- [Crane Points](https://info.thecrane.com/en-gb/what-are-crane-points/crane-points?hsLang=en-gb)
- [Vacation Exchanges](https://info.thecrane.com/en-gb/what-are-crane-points/vacation-exchanges?hsLang=en-gb)
- [Making Owners Account Payments](https://info.thecrane.com/en-gb/what-are-crane-points/making-owners-account-payments?hsLang=en-gb)

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